Privacy Policy

1. What personal data do we collect?

When using our website , we may collect the following personal data:

• Name (for identification and personalisation)
• Phone number (for communication and consultation)
• Email address (for notifications, offers, and updates)

2. How do we use your data?

We process your data exclusively for the following purposes:

• Processing requests to participate in our platform
• Providing personalised information
• Improving our services and user experience
• Customer service and support
• Legal documentation and regulatory compliance

3. Privacy and Security

We take data protection seriously and implement the following security measures:

• SSL encryption to protect your data transmission
• Secure servers to prevent unauthorised access
• Restricted access to personal data, viewable only by authorised personnel

4. Sharing of personal data

We do not share your personal data with third parties unless required by law.

5. Your Rights (Data Protection Compliance)

In accordance with the Protection of Personal Information Act (POPIA) in South Africa, you have the following rights:

• Right of access: You can request information about the data we hold about you.
• Right to rectification: You can have incorrect data corrected.
• Right to erasure: You can request the deletion of data, provided there is no legal obligation to retain it.
• Right to object: You can object to the processing of your data.

To exercise your rights, contact us at privacy@graven-creditvale.net.

6. Changes to the Privacy Policy

We may update this Privacy Policy. Changes will be published on this page.